Job Description

LG CNS Cloud PC Admin

• Work Environment: Onsite (New Jersey Office ), occasional travel may be required.

• Language Requirement: MUST BE A BILINGUAL ( KOREAN / ENGLISH )

The Cloud PC admin will be responsible for supporting the cloud infrastructure of LG Electronics. This role will also be responsible for project-based tasks, project coordination, project management, and vendor management. The ideal candidate will have excellent communication skills, the ability to work on projects (as well as daily operations), and a solid understanding of enterprise systems as well as basic knowledge of network to support the day-to-day environment.

Responsibility :

• Manage MS Azure cloud environment in accordance with company security guidelines
• Support day-to-day activities of our clients related to Azure VDI, O365 and general IT issues
• Troubleshoot Windows-based laptops, wired/wireless LAN, mobile phones, and other IT devices
• Configuration, maintenance, and optimization of the Office 365 suite within the organization
• Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures
• Provide all level of technical supports for the customers
• Coordinate with HQ for company-wide projects
• Manage ITS helpdesk team and evaluate performance
• Develop daily, weekly, and monthly reports on ITS helpdesk team’s productivity
• Documentation
• All other duties assigned

Minimum Qualifications :

• Related bachelor’s degree; or 3~4 years related experience and/or training; or equivalent combination of education and experience
• 3~4 years of experience in enterprise helpdesk environment or Information Technology
• Strong troubleshooting methodology is required
• Individual must possess a broad knowledge of enterprise equipment
• Knowledge in Enterprise AD environment
• Experience in Microsoft Azure VDI, Microsoft O365 suite
• Great communication and presentation skill and must be a team player
• The position will require occasional traveling and after-hours support in case of urgent issues
• Fluent in Korean/English

Preferred Qualifications :

• Microsoft Certified Professional (MCP)
• CompTIA Security+
• CCNA
• Proficient knowledge and understanding of MS Office and other standard software
• Proficient knowledge and understanding of MS Azure and M365
• Understanding of Active Directory and Windows-based infrastructure

Benefits

• Comprehensive Health Care Coverage: Top-tier health plans covered at 100% by company (Medical, Dental, Vision, Prescription, Life and Disability)
• Generous Time-off Policy which grows with tenure
• Competitive 401(k) match
• Phone Bill Reimbursement

Job Tags

Similar Jobs