Field Service Manager Job at TRC Talent Solutions, Griffin, GA

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  • TRC Talent Solutions
  • Griffin, GA

Job Description

Field Service Manager

Location: Griffin, GA

The Field Service Manager is responsible for coordinating, scheduling, and supporting all field service and warranty repair activities. The ideal candidate will have experience with heavy equipment.

Key Responsibilities:

  • Lead and assist the field service team in daily operations.
  • Schedule all field service and warranty repair work.
  • Conduct site visits to assess the scope of work required.
  • Provide timely customer follow-up and ensure resolution of service issues.
  • Build and maintain strong relationships with customers.
  • Prepare and submit quotes for all field service-related work.

Additional Skills & Attributes:

  • Participate in required safety programs and maintain a strong commitment to working safely.
  • Perform additional duties as assigned by management.
  • Demonstrated success in prior relevant roles.
  • Use sound judgment and creativity to provide effective solutions for customer needs.
  • High energy, self-motivated, with a strong work ethic.
  • Excellent communication skills, including the ability to clearly convey service and warranty solutions via phone, email, and text.

License, Certifications, or Training Requirements:

  • Must have a valid class C Georgia driver’s license.
  • Non-CDL driver but is subject to the medical exam requirement. The driver must complete and pass a DOT Physical.
  • Must have a valid DOT medical card in their possession while driving.
  • Must have a qualified driving record.

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