Help Desk Technician
An excellent Help desk technician must have good technical knowledge, must be able to communicate effectively to understand client issues, must possess excellent problem-solving skills and must be able to effectively describe the uncovered solution. They must also be client-oriented and patient to deal with difficult clients. This person must be highly focused, so that they do not stray from the efficient and effective resolution of the client’s issue(s).
The goal is to create noticeable value for TST clients that will help preserve the company’s reputation and business.
Responsibilities:
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Benefits and Perks:
The Solutions Team is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.
The Solutions Team has been recognized by the Mississippi Business Journal the last 5 years for “Best Places to Work in Mississippi”
Our CEO was just recently recognized by MS Business Journal for “2020 TOP CEO’s of Mississippi”
Job Location:
Pay Range (Depending on Experience) $30,000.00 - $38,000.00
Additional Compensation
401k - 4% Dollar for Dollar Match - $1,520.00
BC/BS Health Insurance - $6,000.00
Cell Phone Allowance - $600.00
KPI/MBO Bonus Plan - $1,500.00
10 Holiday Pay - $1,520.00
Paid Day off for your Birthday - $152.00
104 hours per year of PTO - $1,976.00
Paid Company Retreats
Total Additional Compensation - $13,268.00
Qualifications
Job Type: Full-time
Pay: $36,400.00 - $50,000.00 per year
Benefits:
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Education:
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Work Location: In person
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