Job description:
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.
Responsibilities:
-Welcome guests to the restaurant
-Provide accurate wait times and monitor waiting lists
-Escort customers to assigned dining or bar areas
-Greet customers upon their departure
-Coordinate with wait staff about available seating options
-Assist with carry-out orders
-Maintain a clean reception area
-Answer incoming calls and address customers’ queries
-Assist wait staff as needed
Requirements:
-Understanding of restaurant etiquette
-Familiarity with health and safety regulations
-Demonstrable customer-service skills
-Excellent communication skills (via phone and in-person)
-Strong organizational skills with the ability to monitor the entire dining and bar area
Benefits:
Our franchise organization, Collier Development Restaurants, Inc. dba Smoky's Pancake Cabin, is currently seeking energetic, friendly individuals to join our team!
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