Job Description

Job Summary:

The Shelter Case Manager is responsible for the on-going assessment, referrals and inner agency communication with and for the clients residing in the shelter. The case manager is expected to be actively involved in clients’ needs assessments, providing advocacy for the clients and/or their children when clients are involved in multiple systems.

Essential Duties and Responsibilities:

• Develop comprehensive needs assessments and refer to needed services.
• Provide timely reviews, updates, and revisions to the needs assessment, addressing their changing needs. Monitor and assist progress and maintain compliance with the needs assessment.
• Maintain charts and ensure all required paperwork is completed for staffing.
• Provide or coordinate crisis management services that are programmatically appropriate.
• Provide timely outtakes to clients who are leaving shelter services.
• Supporting and assisting other team members for the purpose of providing quality services and program development.
• Develop and maintain professional contacts with referral sources.
• Perform job duties on a flexible schedule, including some evenings and weekends
• Other duties as assigned.

Minimum Qualifications:

• Bachelor’s degree in Social Work or related field preferred or a combination of education and experience.
• 1-2 years Prior Work Experience working in residential settings and working knowledge of community resources.
• Proven ability to develop needs assessments and safety plans.
• Strong ability to work effectively with colleagues within the organization and in the community.
• Ability to provide services to clients with diverse social, ethnic, cultural, economic, and religious backgrounds and sexual orientations.
• A working knowledge of the cycle of domestic violence and the impact on family, community and the individuals being provided services.
• Ability to work in diverse settings and provide culturally competent services.
• Excellent verbal and written communication skills.
• Knowledge of Microsoft Office software applications.

Preferred Qualifications:

• Fluency in Spanish, spoken and written.
• Previous experience working with diverse population, including those living in low-income, distressed neighborhoods.

Physical Requirements

The position requires driving, navigating stairs, bending, stooping and infrequent lifting up to 10 Lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule Requirements

Normal work hours are Monday-Friday, 9am-5pm. Occasional requirement to work some evenings, weekends and holidays.

Compensation

$41,600 – $45,760 depending on experience.

Community Advocates compensation package includes employer-paid health, dental, life, short & long term disability insurance; employee-paid vision; a 401(k) plan; Flexible Spending Accounts (dependent and medical) and generous paid time-off.

Community Advocates, Inc. is committed to affirmative action, equal opportunity, and the diversity of its workforce.

OTHER

A background check and drug test are required as part of pre-employment screening.

Send cover letter and resume to jobs@communityadvocates.net no later than Friday, 6/20/25.

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